These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms.

1. Services

E & R Heating and Cooling provides HVAC installation, maintenance, and repair services. All service agreements are subject to acceptance and availability.

2. Quotations and Payments

All quotations are valid for 30 days unless otherwise stated.Payments are due as outlined in your service agreement. Late payments may incur additional fees.

3. Warranty

E & R Heating and Cooling warranties vary by service or product. Specific warranty terms will be outlined in your service agreement.

4. Customer Responsibilities

Customers must provide accurate information about their HVAC systems and property. Customers are responsible for maintaining the conditions required for effective HVAC operation.

5. Website Use

You agree to use our website lawfully and refrain from unauthorized access or distribution of our content.Content on the website is for informational purposes and does not constitute professional advice.

6. Liability Disclaimer

We are not responsible for indirect or consequential damages arising from our services, except as required by law.

7. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services or website constitutes acceptance of these changes.

Privacy Policy

Introduction

E & R Heating and Cooling values your privacy. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

Personal Information: Name, address, phone number, email address, and payment details. Non-Personal Information: Browser type, IP address, and website usage.

2. How We Use Your Information

We use your information to:

Provide and improve our services.

Process payments and send invoices.

Communicate service updates or offers.

3. Information Sharing

We do not sell or share your information with third parties except:

When required by law.

To trusted service providers assisting us (e.g., payment processors).

4. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences in your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections to inaccurate information.

Request deletion of your personal information, subject to legal obligations.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.